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customer service careers at centurylink

More Than A Job. A Community.

Commitment. Professionalism. Positivity. If you've got these qualities, you're going to love it here. Our call center team members provide world-class customer service and expert sales advice. They answer billing questions and resolve back-office tasks. We consider them our superstars on the front line of the business.

CenturyLink Customer Service Jobs

Opportunity

Build Your Career

Work with us to create the career that is right for you. CenturyLink believes in hard work and career progression. We offer college tuition support – even for online classes – and ongoing training to give our employees the ability to grow into valuable leaders. CenturyLink wants to help you get where you want to be.

Leadership

Grow With Us

CenturyLink is a Fortune 500 company with lots of growing left to do. We are constantly looking for ways to innovate and advance in the industry, and we need your help to get us there. Our leadership regularly looks to our team members for ideas to make this happen.

Culture

Love Your Job

Want to love where you work? Our team-based mentality and extensive benefits package set us apart from the crowd. We encourage our team to learn and grow, just as the company does, and we give them the tools to make it happen.

What's Your Path?

 

Inbound

Talk to customers when they want to purchase products and services, make account changes, or ask questions.

Click to Chat

Interact with customers online using our chat system. Assist them with purchasing decisions, account changes, or questions.

Offline Support

Sales not your thing? We also have service positions for back office and ordering support.

Credit + Collections

Help customers settle overdue accounts when they fall behind on payments.

You'll Love it here

At CenturyLink, we love people and we love technology. We're comedians and musicians, parents and friends, unapologetically passionate about what we do. Join our team and become part of a group that strives to learn, grow, and connect every day.

Didn't see the perfect job yet? Join our talent community today.
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Big Opportunities.
Big Benefits.

Thousands of employees have built successful careers at CenturyLink, growing with us as we expand to serve new markets and new technologies. We value the highest ethical standards – guided by our unifying principles – applied to a positive work environment and seek out people with new perspectives to support our continued success.

Tuition Support

Pre-Paid Tuition or Tuition Reimbursement programs available

Medical, Dental, Vision

Receive excellent medical, dental and vision coverage

Paid Holidays

Paid holidays and vacation time, no nights or weekends in most locations

Health & Day Care

Healthcare and daycare spending accounts

401k Match

Attractive 401K company match program

Continued Training

Continued training for career development

Start Your CenturyLink
Career Today.

Search our open jobs now to find a fit that's right for you.
Click below to see all open positions in Sales & Service.

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Let Us Know You're Out There.
Join Our Talent Community.

Didn't see the perfect job yet? Join our talent community today.
It's where we go to find qualified talented people as new jobs open up.

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Our Unifying Principles

Our Unifying Principles represent the fundamental values upon which CenturyLink was built.
They serve as the foundation upon which we continue to grow and prosper, conduct our business, and relate to one another.

Fairness

Exercise fairness in all dealings with customers, business associates and fellow employees.

Honesty
and integrity

Act ethically and do the right thing, even when it’s difficult and even if it takes longer.

Commitment
to Excellence

Commit to winning in our markets and to being the performance leader in our industry.

Positive
Attitude

Approach our work with enthusiasm and an "anything is possible" spirit.

Respect

Recognize and respect each employee, each customer, each shareholder and each business associate.

Faith

Maintain confidence in our abilities as individuals to perform our jobs effectively.

Perseverance

Carry out our Vision in a manner consistent with our Unifying Principles in spite of obstacles.

Connect with Us

Join us on social media or meet your recruitment link today!

Photo of Recruiter - Elisa Love

Meet your Link to Customer Service Recruitment

Elisa Love

Travel-loving avid reader who has been to 32 countries but always looks forward to coming home to her Maltese, Mandy.

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other status protected by local or national law. We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. We participate in the A-Check Pre-employment Screening Program or the Electronic Employment Verification Program, depending on location. In the U.S., we participate in eVerify. What is eVerify? English | Espanol. Right to Work: English | Espanol. If, due to a disability, you require a reasonable accommodation to navigate this site and/or complete the on-line application process, please email us at staffing@centurylink.com.

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