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Commitment. Professionalism. Positivity. If you've got these qualities, you're going to love it here. Our call center team members provide world-class customer service and expert sales advice. They answer billing questions and resolve back-office tasks. We consider them our superstars on the front line of the business.

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Job Information


About CenturyLink

CenturyLink (NYSE: CTL) at http://www.centurylink.com is the second largest U.S. communications provider to global enterprise customers. With customers in more than 60 countries and an intense focus on the customer experience, CenturyLink strives to be the world’s best networking company by solving customers’ increased demand for reliable and secure connections. The company also serves as its customers’ trusted partner, helping them manage increased network and IT complexity and providing managed network and cyber security solutions that help protect their business.

Job Summary

Are you a new or recent graduate with an interest in technology, but have a passion for a career is sales? Launch your sales career with the CenturyLink Sales Academy – Sales Engineer Program! We are currently seeking early career candidates who are driven and highly motivated individuals to join our June Sales Academy class. Start as a sales engineer trainee to broaden your professional and technical solutions experience through a comprehensive 2- year development program building your sales, technology, and business acumen, as well as a customer-centric mindset to set you up for professional success. Upon successful completion of the class, trainees will transition into a sales territory within one of the following markets: California, Florida, New York, Ohio, Tennessee or Virginia. An exciting Sales Engineer career is waiting for you at CenturyLink!

About Our Sales Academy Program Experience:

  • 2-year Sales Development program.

  • Initial 12-week classroom-based training at our Broomfield, Colorado office location. Class starts June 2020.

  • Learn technical and professional fundamentals for success from proven sales leaders.

  • Understand CenturyLink’s full product and solutions portfolio to increase overall knowledge for go-to market strategies.

  • Network with a group of other sales trainees, sales leaders and business executives.

  • At the successful completion of the 12-week classroom-based training, transition into a sales engineering support associate role in one of the following markets: California, Florida, New York, Ohio, Tennessee or Virginia.

Job Description

What is in it for you?

  • Work with the Sales and Sales Engineering teams to develop and document customer requirements, solution designs, service configurations, and project scopes of work in support of the delivery of network and IT solutions to Customers.

  • Assist field Sales Engineering teams to identify and develop additional revenue opportunities. Provide general discovery, support, and education to customers and internal.

  • Work with customer and company personnel to help identify and define technical. problems, determine and design the solution and assist customer in implementing the fix.

  • Collaborate with the Sales and Sales Engineering teams to uncover and define customer solution and business development strategies, including the recommendation and communication of technology roadmaps to Customers.

  • Present CenturyLink capabilities, solution concepts, and technology roadmaps to both internal and external audiences in both formal and informal business settings.

  • Provide continuous feedback to Sales Engineering leadership on where processes, services, tools, and capabilities can be improved or evolved to ensure ongoing improvement in Sales Engineering efficiency and service innovation.

  • You will be empowered to grow financially through the ability to deliver complex and robust product solutions backed by world class technology and infrastructure.

  • Continued mentoring and growth/development plan.


What you will need to succeed:

  • Bachelor’s Degree required, Computer Science, Electrical Engineering, Telecom, Networking or similar business technology discipline. New Graduates or Recent graduate with less than 2 years of experience, preferred.

  • Basic working understanding of communications, cloud, application, and/or information technologies and design.

  • Ability and ambition to thrive in a fast paced, complex sales environment. Passionate individuals who can define impact by examples of customer service, projects or work experience.

  • Strong communication skills with ability to convey business and technology concepts to a wide range of audiences and skillsets; comfort level with speaking or presenting in an engaging manner to groups of professionals.

  • Conveys a sense of urgency, responsiveness and drives issues to closure.

  • Ability to show adaptability and resilience in various situations. Strong analytical problem solving and closing skills.

  • Passion for customer service and desire to understand and introduce new technology to customer base.

  • Authorization to work in the US; sponsorship is not available for this program.


Bachelors or Equivalent

Alternate Location: US-California-Irvine; US-California-Los Angeles; US-California-San Francisco; US-California-Walnut Creek; US-Florida-Coral Springs; US-Florida-Miami; US-Ohio-Cleveland; US-Ohio-Independence; US-Tennessee-Nashville; US-Virginia-Arlington; US-Virginia-Herndon

Requisition #: 220905

This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at http://find.centurylink.jobs/testguides/

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.


The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

NOTE: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.